All Country Moving and Storage

So the contracted movers that came yesterday whose name in the truck read All Country Moving and Storage decided to increase the price per cubic feet. There was NO change in space needed and I even suggested to reduce my space needs from 1700 cf to 1500 cf for the same agreed price. Long story short, they left without picking up anything. This price increase transpired only after seeing a packed 830 cf container. They did not see anything else other than the PackRat container.

Move size: 4 Bedroom Home Service cost: $5525

Avoid at all costs! There are so many options out there, take your time and do your research! After waiting almost three weeks for my belongings to arrive in Illinois from NYC, after being told it would take one week, they show up in a pick up truck trailering an old dilapidated race car trailer. If you look close in the first photo, you can see the truck fenders being held on with duct tape! The trailer was not packed in order of delivery. They had to squeeze my things out of the side door, as it was packed at the opposite end of the big opening. Many things were damaged and a few missing. Communication is also severely lacking! Looked like they picked up day laborers. But, once they have your deposit, you are trapped! There is no consistency of information between all the people you communicate with. I should have just packed up myself and drove the UHaul to my destination and saved a lot of money. A very hard lesson learned! Please heed my warnings!!

Move size: 1 Bedroom Home Service cost: $3200

I’ve had the displeasure of working with All County Moving and Storage to handle my move from NY to OK this past month. I recently received my items that were in transit for close to two weeks. The delivery driver- Moe- was rude, short and threatened to not hand me my items if I did not have the ability to pay him at that exact moment after we both realized my bank puts a limit on my daily withdrawls. He was unforgiving and informed me that he would bring my things somewhere else and I’d have to then pay more to sort through getting them back. I was also told at the last minute that he would have to add extra for an elevator (which I was told would not be extra). They also charged for extra cube space even though I described in detail how many items I would be moving.

This all started with Andrew- a sales rep- who was quick to take my cc info and over promise on the delivery. He informed me that this was a route the company takes often and that the amount of items I was bringing was well within the limit of the cube storage on the truck, going as far as saying that I could even add several boxes if needed. He told me I should receive my things within the week. So once I agreed to ship with them over the other companies I spoke to, I left NY and began my drive to OK in my car. I was told the delivery driver would pick up my items between 10-2pm and asked my father to be present for the pick up. I got a call at around 8:30 from the delivery driver stating that they were close to my house in NY. My father had to rush home from his appointment because the delivery driver informed me that this was his first stop and he wouldn’t wait. When I called the dispatch office and spoke to Alexis, she was unprofessional and said that there was nothing she could do.

The icing on the cake really is the lack of communication and complete disrespect I have been shown by everyone working for and with this company. From sales (Andrew) to dispatch (Alexis) to shipping (Moe), no one followed up when they said they would and they kept adding charge after charge on top of the price we initially agreed on. I finally got a call about a day before the driver was set to come with the first piece of information I received since booking the company over 1.5 weeks ago.

I would strongly suggest not using them. Do not be tempted by the price because after they add on all the extras they don’t mention upfront, you are paying as much as you would for a more reputable company. WOULD NEVER USE AGAIN.

Move size: Partial Move Service cost: $2500

NJ to California - A move that will not be forgotten.

Tony the pick up guy and Nadia staged a drama to have us pay more than the estimate. They effectively played good cop bad cop and compelled us to pay, if not say bye to your advance. The most saddening part was hoping helplessly at their mercy that they don't over-charge you. Begged to wait eventually, had to run and stand in front of the truck requesting not to leave. I did receive my shipment delivered by another carrier 2 weeks late. Being two weeks late is the least of our concern though. The concerning part was when we came to realize a month later that a box was missing-Looked all over the place but couldn't find. The trauma me and my wife faced was real. Felt powerless and incapacitated through the move. We know we could have called them to dispute the missing box but did not. I know we could have and it was a choice we made- That's how poorly we were treated. I'm glad the move is done but I hope all potential customers be wary of these two parties. Tony's help Jose kept quite-he was just there to pack and move. The gentleman who dropped off our stuff was decent too. We tipped both parties generously as we respect hard labor. At the end of the day, it wasn't the extra $500 -$600 or the missing box that bothered us- It's the feeling of being incapacitated when you know you are at their mercy once they have your advance.

To Tony and Nadia- We know what an estimate is, but please avoid the staged drama next time around. People appreciate honesty to blarney.

- A healthcare worker who moved amidst the pandemic to serve another community. Godspeed.

Move size: 1 Bedroom Home Service cost: $2200

Very good experience. Moved a small house full of furniture, paintings, and about 20 boxes full of stuff. Naidia was very professional and personally very nice. The crew worked very fast but very professionally - you could tell they were very experienced. They put everything where we wanted them to in the house we moved to, including some things that had to go upstairs and downstairs. Everything arrived in good shape with no damage. I paid the same amount as I was quoted and tipped very well for a great job. Highly recommended.

Move size: 3 Bedroom Home Service cost: $1500

Well..Where does one begin with these COMPLETE SCAM ARTIST?? ALL COUNTRY MOVING AND STORAGE. Do yourself a huge favor and do your research on REPUTABLE Moving companies. Shame on me, For not doing just that. I WAS IN A RUSH..and they were so very nice on the phone. And gave me a wonderful quote...If it sounds too good to be true really stands here. They arrived at my house at 8:30am ( after telling me between 10-12. Which was ok...they starting getting my stuff together but the guy Joe who was the boss I guess did the inventory...told me after everything's on truck oh you went over by 2 cubes..thats 550 dollars more...so I had to pull 550 bucks off my money tree run to the bank get cash then a $ order but what could I do?? No credit cards no personal checks. Took took about 2 weeks to arrive in AZ. THAT WAS FINE. Diver calls us and says...we can't get the truck in your neighborhood...my brother says to driver..send me a pic of ur truck. Driver sends him a pic of a eighteen wheeler passing him on highway...fine but my brother a Truck Driver says u can get in here. Driver says says no..we have to get another truck. Ok whatever u need to do. Shows up in a TINY BOX TRUCK from u haul...and says that's 500.00 more! Boxes were crushed...tables were busted legs broken off....glass shattered. And after being given a 2500 quote ended up doubled! Called office and were told u signed the contract. Terrible people..terrible business....TOTAL SCAM ARTISTS. PLEASE DO YOURSELF A FAVOR AND RESEARCH AND READ READ READ THOSE CONTRACTS. THE GUY WHO DID THE INVENTORY DOUBLED SO MANY THINGS. DO NOT USE THIS COMPANY! OR USE THEM AND FIGURE IN LOTS OF XTRA $$$$.

Move size: 1 Bedroom Home Service cost: $4000

I can honestly say this move was a lot more painless than I thought it would be. After talking to what it feels like every moving company in the area I received a call from Joseph from All Country Moving & Storage. He was the first person to actually make me feel comfortable with the move. I moved from Philadelphia to Miami, and yeah it took a few days but that was explained to me. I got the idea that these drivers have to stop and take breaks, only because that was explained to me. From pick up to drop off everything went well. No real hiccups or delays. Thankfully, I read the contract and had Joseph read the contract over to me. Moving is always uncomfortable but these guys really did their best to alleviate that for me. If you want a good long distance mover with great customer service look no further. Just ask your questions, from my experience no one at the company had a problem answering me and helping me.

Move size: 2 Bedroom Home Service cost: $1800

These guys moved me from New York to Florida. Everything went just as planned. They provided a 26 foot truck and delivered directly to our new home in South Florida. We had the same driver pick up and deliver. They set up everything in our new house for us. The only thing we paid extra for were some

Packing materials as we needed a few extra boxes. I felt like they already knew what to do and made it very easy for us. We had a 4 bedroom home in Syosset and moved to a 3 bedroom in Davie. Everything went smooth and I was very happy with my driver. I think his name was Luis. He was very nice to us! Will be using them again if we decide to move from here!

Move size: 4 Bedroom Home Service cost: $8000